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New Patient Information

Getting Ready For Your First Appointment

When you come to a Willamette Valley Clinics practice, please remember to bring the following:

  • A list of your current medications and any allergies you may have
  • A valid form of ID, such as a driver’s license
  • Your health insurance card

We look forward to seeing you!

Billing & Insurance

Some patients have questions regarding patient and insurance responsibility for services rendered. Our rates are representative of the usual and customary charges for our area. Please review our payment policy information below. You will be provided with a copy of this information to read and sign at your office visit. Please let us know if you have any questions or concerns.

Insurance

We participate in most insurance plans, including Health Maintenance Organizations (HMOs) and Preferred Provider Organizations (PPOs). For a more detailed list of accepted insurance plans, visit the relevant practice page. If you are not insured by a plan we do business with, payment is due at the time the service is rendered. If you are insured by a plan we do business with, present your current card at your office visit so that we may verify your coverage. Knowing your insurance benefits is your responsibility. Please contact your insurance company with any questions you may have regarding your coverage.

Co-payments & Deductibles

All co-payments, deductibles, and/or co-insurance must be paid at the time of service. This arrangement is part of your contract with your insurance company. If patients provide valid insurance information, Willamette Valley Clinics, LLC will bill insurance on an assigned basis. Charges not covered by the patient’s insurance will be billed to the patient as outlined on the insurance explanation of benefits.

Payments can be made in the form of cash, personal check, and most credit cards. A $25.00 fee will be charged to the patient per occurrence for any funds returned by the financial institution for non-payment.

Coverage Changes

If your insurance changes, please notify us before or on your next visit so we can make the appropriate changes to help you receive your maximum benefits.